
What increments can I bid in?
Bids can be raised by as little as one dollar, but please do not use any smaller increments than this. You can bid as much as you feel is necessary at one time, as a larger bid may discourage other bidders.
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How do I know that you received my bid?
You will receive a confirmatory e-mail of your bid, usually within 24 hrs. Your bid will also be posted on the Auction page with the amount, your initials, and the date.
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What items do you put up for auction?
We have a wide variety of gear and accessories that will come up for auction. These would include nutrition items, pumps, tires, saddles, new products, racks, hydration gear, etc... When one auction ends, a new one wmay begin with a different item.
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How long do the auctions run?
Most auctions run for between 7 - 14 days. The closing date will be posted for each auction, and the auction closes out at 12:00 Midnight EST on that date.
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Can I enter the auction if I live outside of the U.S.?
Webmountainbike will ship internationally for all items at auction and in our store. An estimate of shipping out of the U.S. is $10.95. We will ship per your needs, but you may need to pay a shipping surcharge if the shipping exceeds $10.95.
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How will I know what others are bidding?
You can bookmark and view our auction page whenever you wish, as we will post all bids and the date they were received. You can look to see if there was a bid placed after yours, and how much it was, in case you want to re-bid.
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What happens near the last day & hour of the auction?
Bids are accepted by e-mail right up to 12:00 midnight. If the e-mail is sent by 12:00 pm or before, it is accepted, even though it may not be posted until the following day. The winner is usually notified within 24 hours.
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Are all of the items new?
All of the items up for bidding are brand new items, right out of the box.
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What if I want more info about the product I am bidding on?
Please visit our store, and look for that product page which contains more info about the item, and the regular price for that item. You can also use the SEARCH box to locate the item, and sometimes some additional info, such as a product review for that item.
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What if I want to just buy the item?
Please visit our store, as most items for auction are also available thru our store. Occaisionally, the item might be on special at a reduced price.
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How do I pay for the items if I have the highest bid when the auction stops?
You must provide us with your credit card information. We currently accept Visa, Mastercard, and American Express. Please call us at 1 877 YOU-BIKE, or Fax the info to 1 301 865-4130 if you receive notification from Webmountainbike that you are the highest bidder at the close of the auction... Non-payment for an auction item may result in your name being reported to our credit agency, so please only bid if you are serious.
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